Privacy & SMS policy
DESI CARS (operated by Creek Chariot Corp) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and protect your data when you use our vehicle rental services and opt-in to receive SMS communications.
By using our services and providing your mobile phone number, you acknowledge that you have read and agree to this Privacy & SMS Policy.
1. Privacy Policy
1.1 Data Collection
We collect the following personal information:
- Your name and contact details (phone number and email address)
- Information related to your rental history and service schedules
- Vehicle pickup and return details
1.2 Data Usage
We use your information solely to:
- Send notifications about rental payments, service schedules, and maintenance reminders
- Provide pickup and return instructions
- Improve our services and customer support
- Process rental agreements and payments
1.3 Data Sharing
We do NOT share your mobile phone number or any personal data with third parties for marketing purposes.
Your data may only be shared with essential service providers (e.g., SMS gateways) required to deliver rental-related notifications. We never sell, rent, or distribute your personal information to external companies.
1.4 Security Measures
We implement industry-standard security practices to safeguard your data against unauthorized access, disclosure, or misuse. All data is stored securely and accessible only by authorized personnel.
1.5 User Rights
You have the right to:
- Opt-out of SMS notifications by replying STOP, STOPALL, CANCEL, END, or QUIT
- Contact us at d.kokozov@desicarscenter.com or call +1 (619) 974-7568
- Request access to, correction of, or deletion of your personal data
- Withdraw consent for SMS communications at any time
1.6 Company Information
DESI CARS operates under Creek Chariot Corp, a legally registered business entity in the United States.
2. SMS Terms & Conditions
By subscribing to our SMS notifications, you agree to the following terms and conditions. Please read them carefully.
2.1 Opt-In Consent
By providing your mobile phone number during rental agreement signing, you consent to receive recurring SMS/text messages from DESI CARS, including rental confirmations, payment reminders, maintenance alerts, oil change notifications, pickup/return instructions, and other messages related to your rental activity.
2.2 Message Frequency
You can expect to receive up to 10 messages per month. The frequency may vary depending on your rental activity and vehicle maintenance schedule.
2.3 Cost & Fees
Message and data rates may apply. Check with your mobile carrier for details. DESI CARS is not responsible for additional fees charged by your carrier.
2.4 Opt-Out
You may opt-out anytime by replying STOP, STOPALL, CANCEL, END, or QUIT to any SMS. After opting out, you will receive one confirmation message and will no longer receive further texts unless you re-subscribe.
2.5 Help
For assistance, text HELP to DESI CARS or contact us at +1 (619) 974-7568 or d.kokozov@desicarscenter.com.
2.6 Privacy
Your privacy is important to us. We do not share your phone number or data for marketing purposes. Data is shared only with essential service providers as needed to deliver your notifications. Full details are available in our Privacy Policy.
